Introducing CPM Healthgrades' next generation of CRM — optimized for population health
We're excited to introduce the next generation of our Customer Relationship Management System, optimized for population health management. The new enhancements feature integration of quality metrics, allowing hospitals to identify and act on opportunities to improve the health of their communities.
CPM Healthgrades’ population health enhancements include:
- Tools for quality improvement and reporting. CPM Healthgrades’ CRM system now includes HEDIS and PQRS quality measures approved by the National Center for Quality Assurance (NCQA) and the Centers for Medicaid and Medicare Services. These measures define quality of care for patients with certain conditions. Users can segment their patient population by measure and then further segment by compliant or non-compliant patients. Using quality measures can improve patient outcomes, assist patients in assessing quality of care and drive payments and bonuses by private and public payors.
- Advanced targeting for population health management. Users may now segment their database by many advanced filters, including demography, encounters with the health system, previous communications, geography and CPM Healthgrades’proprietary predictive models. Mailing lists may then be pulled for targeted communications to subpopulations.
- Improved performance metrics and reporting. Users can compare their healthcare organization's quality scores to national benchmarks and export reports directly from the system into a shareable format.
At SHSMD 2011, experience, first-hand, how CPM Healthgrades can help your organization’s population health management efforts. We’ll be offering live demonstrations of our newly enhanced system throughout the conference. Stop by Booth #418 to see for yourself.
If you can't make SHSMD this year, request a demo from the experts at CPM Healthgrades.